/* Cloudpedia Ticket submission step 1 (#271): department-selection styling.
   Scoped to .cp-ticket-submit so the vendor submission flow keeps its native
   routes, fields and behaviour. Reference: docs/redesign/
   redesign.create-support-request.html — WHMCS department names, descriptions
   and routes stay authoritative; the approved static mockup category copy
   (label, subtitle, description) always renders for mapped IDs while a
   nonempty native description renders additionally, plus the non-interactive
   Popular hint, all as scoped language keys. This file now also carries the
   Vercel-style colour pass (#430): purple (var(--cp-accent-purple) family)
   is the non-interactive page identity carrier, blue stays the interaction
   colour, and the gold icon badge keeps its var(--cp-accent-gold) role.
   Tokens come from palette.css only. */

.cp-ticket-submit {
    font-family: 'Plus Jakarta Sans', system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    max-width: var(--cp-content-max);
    margin-left: auto;
    margin-right: auto;
}

/* Page heading: centred eyebrow, title and intro. */
.cp-ticket-submit-head {
    text-align: center;
    padding: 3rem 0 0.5rem;
}

.cp-ticket-submit .cp-ticket-submit-eyebrow {
    font-size: 0.75rem;
    font-weight: 700;
    letter-spacing: 0.14em;
    text-transform: uppercase;
    color: var(--cp-primary-500);
    margin-bottom: 0.75rem;
}

.cp-ticket-submit .cp-ticket-submit-title {
    font-size: clamp(1.875rem, 4vw, 2.625rem);
    font-weight: 800;
    letter-spacing: -0.02em;
    line-height: 1.1;
    color: var(--cp-gray-900);
    margin: 0 0 0.75rem;
}

.cp-ticket-submit .cp-ticket-submit-intro {
    color: var(--cp-gray-600);
    font-size: 1.0625rem;
    max-width: 52ch;
    margin-left: auto;
    margin-right: auto;
}

/* Knowledge Base CTA card (purple identity carrier), same destination as
   the Support-tab link. The link itself stays blue (interaction colour). */
.cp-ticket-submit .cp-ticket-submit-kb {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.5rem 1.25rem;
    margin: 1.25rem 0 1.5rem;
    padding: 1rem;
    border: 1px solid var(--cp-accent-purple-border);
    border-radius: 0.75rem;
    background-color: var(--cp-surface);
}

.cp-ticket-submit .cp-ticket-submit-kbcta {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    color: var(--cp-primary-600);
    font-size: 0.875rem;
    font-weight: 600;
}

.cp-ticket-submit .cp-ticket-submit-kbcta:hover {
    color: var(--cp-primary-900);
    text-decoration: none;
}

.cp-ticket-submit .cp-ticket-submit-kbcta-arrow {
    transition: transform 0.18s ease;
}

.cp-ticket-submit .cp-ticket-submit-kbcta:hover .cp-ticket-submit-kbcta-arrow {
    transform: translateX(4px);
}

/* Department cards: vertical on desktop/tablet, horizontal on phones. */
.cp-ticket-submit .cp-ticket-submit-card {
    position: relative;
    display: flex;
    flex-direction: column;
    background-color: var(--cp-surface);
    border: 1px solid var(--cp-border-neutral);
    border-radius: 0.75rem;
    padding: 1.375rem 1.5rem;
    color: var(--cp-gray-900);
    transition: border-color 0.12s ease, background-color 0.12s ease;
}

/* Purple identity carrier: 3px left rule, non-interactive. */
.cp-ticket-submit .cp-ticket-submit-card::before {
    content: "";
    position: absolute;
    left: 0;
    top: 0;
    bottom: 0;
    width: 3px;
    background-color: var(--cp-accent-purple);
    border-radius: 0.75rem 0 0 0.75rem;
}

.cp-ticket-submit .cp-ticket-submit-card:hover {
    color: var(--cp-gray-900);
    text-decoration: none;
    border-color: var(--cp-primary-500);
    background-color: var(--cp-accent-purple-tint);
}

.cp-ticket-submit .cp-ticket-submit-icon {
    position: absolute;
    top: 1.375rem;
    right: 1.375rem;
    width: 2.625rem;
    height: 2.625rem;
    display: grid;
    place-items: center;
    border-radius: 0.75rem;
    background-color: var(--cp-accent-gold);
    color: var(--cp-primary-900);
}

.cp-ticket-submit .cp-ticket-submit-icon i {
    font-size: 1.25rem;
    line-height: 1;
}

.cp-ticket-submit .cp-ticket-submit-body {
    display: flex;
    flex-direction: column;
    flex: 1;
    min-width: 0;
}

/* Card head mirrors the mockup: uppercase category label, department name,
   subtitle, then the divider (on .cp-ticket-submit-desc) and description. */
.cp-ticket-submit .cp-ticket-submit-cardhead {
    display: block;
    padding-right: 4.875rem;
    padding-bottom: 1rem;
}

.cp-ticket-submit .cp-ticket-submit-label {
    display: block;
    font-size: 0.6875rem;
    font-weight: 700;
    letter-spacing: 0.12em;
    text-transform: uppercase;
    color: var(--cp-primary-500);
    margin-bottom: 0.375rem;
}

.cp-ticket-submit .cp-ticket-submit-name {
    display: block;
    font-size: 1.1875rem;
    font-weight: 800;
    letter-spacing: -0.01em;
    color: var(--cp-gray-900);
}

.cp-ticket-submit .cp-ticket-submit-sub {
    display: block;
    font-size: 0.875rem;
    color: var(--cp-gray-600);
    margin-top: 0.25rem;
}

.cp-ticket-submit .cp-ticket-submit-desc {
    display: block;
    flex: 1;
    font-size: 0.875rem;
    line-height: 1.6;
    color: var(--cp-gray-600);
    border-top: 1px solid var(--cp-border-neutral);
    margin-top: 0;
    padding-top: 1rem;
}

/* A second description (native WHMCS copy alongside the mockup description)
   stacks without repeating the divider. */
.cp-ticket-submit .cp-ticket-submit-desc + .cp-ticket-submit-desc {
    border-top: none;
    margin-top: 0.5rem;
    padding-top: 0;
    flex: none;
}

/* Non-interactive Popular hint inside the Knowledge Base CTA card. */
.cp-ticket-submit .cp-ticket-submit-hint {
    font-size: 0.8125rem;
    color: var(--cp-gray-600);
    margin: 0;
}

.cp-ticket-submit .cp-ticket-submit-empty {
    max-width: 48rem;
    margin-left: auto;
    margin-right: auto;
    padding: 2rem 1rem;
    border: 1px solid var(--cp-border-neutral);
    border-radius: 0.75rem;
    background-color: var(--cp-surface-muted);
    color: var(--cp-gray-600);
    font-size: 0.875rem;
    text-align: center;
}

/* Visible keyboard focus on every interactive element. */
.cp-ticket-submit .cp-ticket-submit-card:focus-visible,
.cp-ticket-submit .cp-ticket-submit-kbcta:focus-visible,
.cp-invoice-tabs .cp-invoice-tab-link:focus-visible {
    outline: 2px solid var(--cp-primary-500);
    outline-offset: 3px;
}

/* Mid widths (821-1080px): two cards per row per the reference; the markup
   keeps justify-content-center so a leftover final-row card stays centered. */
@media (max-width: 1080px) and (min-width: 821px) {
    .cp-ticket-submit .col-lg-4 {
        flex: 0 0 50%;
        max-width: 50%;
    }
}

/* Narrow screens (<=820px): single-column horizontal cards, icon docked left. */
@media (max-width: 820px) {
    .cp-ticket-submit-head {
        padding-top: 2rem;
    }

    .cp-ticket-submit-kb {
        padding: 1.5rem 0 2.5rem;
    }

    .cp-ticket-submit .col-lg-4,
    .cp-ticket-submit .col-md-6 {
        flex: 0 0 100%;
        max-width: 100%;
    }

    .cp-ticket-submit .cp-ticket-submit-card {
        flex-direction: row;
        align-items: flex-start;
        gap: 1rem;
        padding: 1.125rem;
    }

    .cp-ticket-submit .cp-ticket-submit-icon {
        position: static;
        flex-shrink: 0;
    }

    .cp-ticket-submit .cp-ticket-submit-body {
        flex: 1;
        min-width: 0;
        padding-right: 0;
    }

    .cp-ticket-submit .cp-ticket-submit-cardhead {
        padding-right: 0;
    }
}

/* Respect reduced-motion preferences for decorative transitions. */
@media (prefers-reduced-motion: reduce) {
    .cp-ticket-submit .cp-ticket-submit-card,
    .cp-ticket-submit .cp-ticket-submit-kbcta,
    .cp-ticket-submit .cp-ticket-submit-kbcta-arrow {
        transition: none;
    }

    .cp-ticket-submit .cp-ticket-submit-card:hover,
    .cp-ticket-submit .cp-ticket-submit-kbcta:hover {
        transform: none;
    }

    .cp-ticket-submit .cp-ticket-submit-kbcta:hover .cp-ticket-submit-kbcta-arrow {
        transform: none;
    }
}

/* Cloudpedia Ticket submission step 2 (#430): Vercel-style form card over
   the inherited templates/cloudx/supportticketsubmit-steptwo.tpl. Scoped to
   the parent's .submit-ticket-two-20i wrapper; every field name, ID, route,
   script hook and conditional stays native. Purple is the non-interactive
   identity carrier (3px top rule); blue stays the interaction colour
   (filled primary button, focus). */
.submit-ticket-two-20i {
    font-family: 'Plus Jakarta Sans', system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    max-width: var(--cp-content-max);
    margin-left: auto;
    margin-right: auto;
}

.submit-ticket-two-20i .card {
    position: relative;
    background-color: var(--cp-surface);
    border: 1px solid var(--cp-border-neutral);
    border-radius: 0.75rem;
}

.submit-ticket-two-20i .card::before {
    content: "";
    position: absolute;
    left: 0;
    right: 0;
    top: 0;
    height: 3px;
    background-color: var(--cp-accent-purple);
    border-radius: 0.75rem 0.75rem 0 0;
}

.submit-ticket-two-20i .card-body {
    padding: 1.5rem;
}

.submit-ticket-two-20i .card-title {
    font-family: 'Plus Jakarta Sans', system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    font-size: 1.25rem;
    letter-spacing: -0.01em;
    color: var(--cp-gray-900);
    margin: 0 0 1rem;
}

.submit-ticket-two-20i .form-group {
    margin-bottom: 1.25rem;
}

.submit-ticket-two-20i .form-group label {
    display: block;
    margin-bottom: 0.5rem;
    font-size: 0.8125rem;
    font-weight: 600;
    color: var(--cp-gray-900);
}

.submit-ticket-two-20i .form-group .form-control {
    min-height: 40px;
    padding: 0.5rem 0.75rem;
    border: 1px solid var(--cp-border-neutral);
    border-radius: 0.5rem;
    background-color: var(--cp-surface);
    color: var(--cp-gray-900);
    font-size: 0.875rem;
    box-shadow: none;
}

.submit-ticket-two-20i .form-group .form-control:hover {
    border-color: var(--cp-border-strong);
}

.submit-ticket-two-20i .form-group .form-control:focus {
    outline: none;
    border-color: var(--cp-primary-500);
    box-shadow: 0 0 0 3px var(--cp-primary-50);
}

.submit-ticket-two-20i .form-group .form-control:disabled,
.submit-ticket-two-20i .form-group .form-control.disabled {
    background-color: var(--cp-surface-muted);
    color: var(--cp-gray-600);
    cursor: not-allowed;
}

.submit-ticket-two-20i .form-text,
.submit-ticket-two-20i .form-group .text-muted,
.submit-ticket-two-20i .form-group .text-muted small {
    color: var(--cp-gray-600);
    font-size: 0.8125rem;
}

.submit-ticket-two-20i .form-text {
    margin-top: 0.5rem;
}

.submit-ticket-two-20i .custom-file-label {
    min-height: 40px;
    padding: 0.5rem 0.75rem;
    border: 1px solid var(--cp-border-neutral);
    border-radius: 0.5rem;
    background-color: var(--cp-surface);
    color: var(--cp-gray-600);
    font-size: 0.8125rem;
}

.submit-ticket-two-20i .custom-file-label:hover {
    border-color: var(--cp-border-strong);
}

.submit-ticket-two-20i .custom-file-label::after {
    display: none;
}

.submit-ticket-two-20i .btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    min-height: 40px;
    padding: 0 1rem;
    border: 1px solid var(--cp-border-neutral);
    border-radius: 0.5rem;
    background-color: var(--cp-surface);
    color: var(--cp-gray-900);
    font-size: 0.8125rem;
    font-weight: 500;
}

.submit-ticket-two-20i .btn:hover,
.submit-ticket-two-20i .btn-default:hover {
    border-color: var(--cp-border-strong);
    background-color: var(--cp-surface-muted);
    color: var(--cp-gray-900);
}

.submit-ticket-two-20i .btn-primary {
    border-color: var(--cp-primary-500);
    background-color: var(--cp-primary-500);
    color: var(--cp-surface);
}

/* CloudX paints every .btn 'Poppins Medium' at normal weight with an important
   flag (cloudx.css:13010); no specificity can beat it, so these two carry the
   marked override. They are the only ones in this file and the contract test
   counts them exactly. */
.submit-ticket-two-20i .btn {
    font-family: inherit !important; /* cloudx-override */
    font-weight: 500 !important; /* cloudx-override */
}

.submit-ticket-two-20i .btn-primary:hover {
    border-color: var(--cp-primary-600);
    background-color: var(--cp-primary-600);
    color: var(--cp-surface);
}